Right of REVOCATION

The customer has the right to revoke the contract in accordance with the statutory provisions. The detailed information on exercising the right of revocation is available to the user at www.krippe.it under customer information at any time. Upon request, the user receives this information again by e-mail. An unrestricted right of return is not agreed.

After shipment of the goods, the customer has an exchange or return of 14 days; the shipping charges, tax and processing fees in this case (return shipping) on ​​account of the customer. In no case we grant a refund of shipping costs, even in the case of late delivery. If the delivery contains wrong or damaged goods, we will of course take over the return costs. The customer will receive a return label in this case. We do not reimburse any costs for returns that have been arranged by the customer.

For cash on delivery the refund of the owed amount will be made only after it has been paid to us by the forwarding company. The customer undertakes to return the goods within 14 days after the date of dispatch by krippe.it.

The goods must be returned in perfect condition, in their original packaging and without any signs of wear. For this it is also necessary that you in writing (e-mail, mail, fax) to request the return or exchange permit. You will then receive our written approval with all necessary instructions. For your own safety, it is also important but not mandatory to insure the goods sent.

Compositions, compilations, sets consisting of cribs with crib figures are considered as special. Single pieces and custom-made items are excluded from the right of return and exchange.


Revocation right:
 
The customer has the right to cancel the contract in accordance with the statutory provisions . The detailed information regarding the exercise of the withdrawal right available to the user on www.krippe.it under customer information at any time . On request , the user receives this information again by e -mail. Unconditional right of return is not agreed.
After dispatch of the goods, the customer has an exchange or return policy of 14 days, although the shipping charges, taxes and handling fees in this case ( outward and return shipping ) on account of the customer . In no event will we grant a refund, the shipping charges, not even in the case of late delivery .
For cash refund of the amount owed until after it has been paid to us by the shipping company takes place . The customer agrees , within 14 days after the shipping date krippe.it the part , return the goods . The goods must be returned in the original packaging and without any traces of in perfect condition . For this purpose it is also necessary that you inquire in advance in writing (e-mail , mail, fax ) for return or exchange authorization . You will receive our written approval with all necessary instructions. For your own safety, it is also important but not absolutely necessary to insure the item being sent .
Individual items and custom products are excluded from return or exchange.
Wichtig!